Privacy Policy
Salon Belle Chevelure ("we", "our", or "us") is committed to protecting the privacy of visitors to our online platform and users of our services. This policy explains how we collect, use, disclose, and protect your personal information when you visit our site or interact with our online services.
What Information We Collect
We collect personal information that you provide directly to us when you use our site, make a booking, sign up for newsletters, or contact us. This may include:
- Contact information such as your name and telephone number.
- Information related to your appointment or service preferences.
- Communications you send to us.
We may also automatically collect certain information when you visit our site, such as:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Information about your visit, including the full Uniform Resource Locators (URLs) clickstream to, through, and from our site.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our services, including processing bookings and managing appointments.
- To communicate with you about your bookings, services, or inquiries.
- To improve our site and services.
- To send you updates or promotional materials if you have consented to receive them.
- To comply with legal obligations.
Legal Basis for Processing (GDPR)
We process personal information based on the following legal grounds:
- With your consent (for specific purposes like sending marketing communications).
- To perform a contract with you or take steps at your request before entering into a contract (e.g., managing your booking).
- For our legitimate interests (e.g., improving our services, preventing fraud), provided these interests are not overridden by your data protection rights.
- To comply with a legal obligation.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted third parties who provide services on our behalf, such as booking system providers or IT support. These third parties are required to protect your information and are only permitted to use it for the specific purposes we have authorised.
We may also disclose your information if required by law, or to protect our rights and property, or the safety of others.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymise it.
Your Data Protection Rights (GDPR)
Under the General Data Protection Regulation, you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
To exercise these rights, please contact us using the details provided below.
Data Security
We have implemented appropriate technical and organisational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Cookies
Our site may use cookies and similar technologies to improve your experience, analyse site usage, and for marketing purposes. You can control cookies through your browser settings.
Children's Privacy
Our online platform is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, you may contact us in writing at:
Salon Belle Chevelure147 Rue de Rivoli,
Paris, Ile-de-France,
75001, France